Frequently Asked Questions

To drive a motorhome, you need a B1 or B2 license, any license that allows you to drive a car, van, and/or RV.

It is not allowed under any circumstances, with no exceptions.

The check-in time is between 2 PM and 5 PM, while the check-out time is from 8 AM to 10 AM.

No, we deliver the vehicle with a full tank, and it must be returned in the same condition.

No, the security deposit can only be in cash. It can be made in dollars or the equivalent in pesos at the exchange rate on the date.

Kilometers are averaged over the total days of your stay. For each day you rent, you have 400 km to drive. This doesn’t mean you must drive exactly 400 km per day. One day you could drive 200 km, and the next day 600 km. For example, if you rent for 10 days, you have 4000 km to use during your stay. The extra cost per exceeded km is 0.20 USD.

It is not allowed under any circumstances, with no exceptions.

If you want to cancel your reservation 31 days or more before the start of the rental, 25% of the rental cost is charged. From 30 to 8 days before the start of the rental, 50% of the rental cost is charged. 7 days or less before the start of the rental, 100% of the rental cost is charged. There is no refund for early return of the units.